Welcome to Privazz. These Terms & Conditions govern your use of our website and your purchase of products from our store.
By accessing our website or placing an order with Privazz, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, you should not use this website.
Nothing in these Terms & Conditions is intended to exclude or limit any rights you may have under applicable UK consumer law. Goods sold to consumers in the UK must be of satisfactory quality, fit for purpose, and as described.
1. About us
This website is operated by Privazz. Throughout the site, the terms “we”, “us”, and “our” refer to Privazz.
Further business and contact details may be provided elsewhere on this website, including on our Contact Us page.
2. Use of this website
By using this website, you agree that you will:
- use the website only for lawful purposes
- provide accurate, current, and complete information
- not misuse the website, introduce harmful code, or interfere with its functionality
- not attempt to gain unauthorised access to systems, servers, or data
- not use this website for fraudulent or misleading purposes
We reserve the right to suspend, restrict, or terminate access to the website where we reasonably believe there has been misuse.
3. Product information
We aim to ensure that product descriptions, images, pricing, and availability information are as accurate as possible.
However:
- colours may appear differently depending on your screen or device
- minor variations in appearance may occur
- availability may change without notice
- occasional errors in descriptions, pricing, or images may occur
We reserve the right to correct any errors, update information, or withdraw products from sale where necessary.
4. Orders
When you place an order through our website, you are making an offer to purchase the selected product(s).
After placing an order, you will receive an order confirmation email. This confirms that we have received your order request, but it does not necessarily mean that the order has been accepted.
A contract will typically be formed when we accept your order and dispatch the goods, or otherwise clearly confirm acceptance. Under UK online selling rules, customers must receive a copy of the contract in a form they can keep, no later than delivery of the goods.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:
- suspected fraud
- payment problems
- product unavailability
- pricing or listing errors
- incomplete or inaccurate customer information
5. Prices and payment
All prices shown on the website are listed in the applicable currency and may be changed at any time before you place an order.
The price payable for your order will be the price shown at checkout at the time of purchase.
Payment must be made using one of the payment methods made available at checkout. Orders will not usually be processed until payment has been successfully authorised.
6. Delivery
Delivery information, including estimated processing and transit times, is set out in our Shipping Policy.
Unless otherwise agreed, goods ordered online must generally be delivered within 30 days. Delivery times shown on our website are estimates and may be affected by courier delays, weather conditions, operational disruption, or other factors outside our control.
It is your responsibility to ensure that the delivery information provided is accurate and complete.
7. Cancellations, returns, and refunds
Your rights to cancel, return items, and request refunds are explained in our Return & Refund Policy.
If you buy from us online, you generally have the right to cancel within 14 days of receiving the goods, and then a further 14 days to return them, subject to applicable exceptions.
Nothing in our returns policy affects your legal rights where goods are faulty, misdescribed, or not fit for purpose. Under the Consumer Rights Act 2015, statutory protections continue to apply.
8. Faulty or misdescribed goods
If goods supplied by Privazz are faulty, not as described, or not fit for purpose, you may be entitled to a repair, replacement, price reduction, or refund depending on the circumstances.
For many faulty goods claims made within 30 days, consumers have a short-term right to reject the goods and receive a refund. Refunds due under that statutory right must be given without undue delay and, in any event, within 14 days beginning with the day we agree that a refund is due.
9. Intellectual property
All content on this website, including but not limited to text, images, graphics, logos, icons, design elements, and website layout, is owned by Privazz or used with appropriate permission.
You may not reproduce, distribute, modify, publish, exploit, or otherwise use any content from this website without our prior written consent, except where permitted by law.
10. Website availability
We do not guarantee that this website will always be available, uninterrupted, secure, or free from errors.
We may suspend, withdraw, or change all or any part of the website for operational, technical, legal, or commercial reasons.
11. Limitation of liability
Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, or breach of mandatory consumer rights. The Consumer Rights Act 2015 also restricts attempts to exclude liability for statutory goods rights in consumer contracts.
Subject to the above, we shall not be liable for indirect or consequential loss that is not reasonably foreseeable and arises from use of the website or purchase of products through it.
12. Third-party services and links
Our website may contain links to third-party websites or make use of third-party services, including payment, shipping, analytics, or e-commerce providers.
We are not responsible for the content, terms, or privacy practices of third-party websites or services outside our control.
13. Privacy and cookies
Your use of this website is also subject to our Privacy Policy and, where applicable, our Cookies Policy.
For non-essential cookies and similar technologies, valid consent is generally required under UK PECR and related ICO guidance. Cookie information should not be hidden only inside a privacy policy.
14. Changes to these Terms & Conditions
We may update or amend these Terms & Conditions from time to time to reflect legal, operational, or commercial changes.
The latest version will always be published on this page, and continued use of the website after changes are posted will indicate acceptance of the updated terms, to the extent permitted by law.
15. Governing law
These Terms & Conditions are governed by the laws applicable in the United Kingdom.
If you are a consumer, you will also benefit from any mandatory protections available to you under the law of the part of the UK in which you are resident, where applicable.
16. Contact Us
If you have any questions about these Terms & Conditions, please contact us through our Contact Us page or by email.
Privazz
Modern style with everyday confidence.